Privacy Policy

At cuilleres.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable privacy laws, such as the General Data Protection Regulation (GDPR) for Europe and the California Consumer Privacy Act (CCPA) for the USA.

1. What Information We Collect

We may collect the following personal data when you interact with our website:

  • Contact details: Your name and email address (e.g., if you contact us or subscribe to our newsletter).
  • Browsing data: Your IP address, browser type, location, and device information.
  • Cookies: Data collected to enhance your experience and analyze website performance (see our Cookie Policy).

We do not collect sensitive personal data unless explicitly authorized by you.

2. How We Use Your Information

The data we collect is used for the following purposes:

  • Communication: To respond to your inquiries or send newsletters (if subscribed).
  • Website improvement: To analyze traffic and optimize your experience.
  • Legal requirements: To comply with applicable laws and regulations.

3. Your Rights

As an individual, you have the following rights under GDPR (for European users) and CCPA (for California residents):

For European Users (GDPR)

  • Right to access: You can request a copy of your personal data.
  • Right to rectify: You can correct any inaccuracies.
  • Right to erase: You can request that we delete your data.
  • Right to restrict processing: You can limit how we use your data.
  • Right to data portability: You can request that we transfer your data to you or another service.

For California Residents (CCPA)

  • Right to know: You can request details about the data we collect and how it is used.
  • Right to delete: You can ask for your data to be deleted.
  • Right to opt-out: You can opt-out of the sale of your data (note: we do not sell data).

To exercise your rights, contact us at site@cuilleres.com with the subject line "Privacy Inquiry." We may ask for verification to process your request.

4. Data Retention

We retain personal data only as long as necessary, such as:

  • Newsletters: Until you unsubscribe.
  • Contact inquiries: Until your query is resolved.
  • Analytical data: Retained for up to 13 months for statistical purposes.

We regularly review and securely delete unnecessary data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and remember your preferences. For more details, refer to our Cookie Policy.

6. Third-Party Services

We use trusted third-party services to support the operation of our site, such as:

  • Google Analytics: For tracking and analyzing website usage data.
  • Newsletter platforms: To send newsletters and updates (if applicable).

These third parties may collect data according to their privacy policies, which we encourage you to review.

7. How We Protect Your Data

We implement industry-standard security measures to ensure your personal information is safe. This includes encryption, secure servers, and limiting access to authorized personnel only. However, no data transmission or storage can ever be 100% secure, and we cannot guarantee absolute security.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or practices. The latest version will always be available on this page, with an updated "Last revised" date.Last revised: [Insert Date Here]

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out:

  • Email: site@cuilleres.com
  • Postal Address: 77 Rue de la Hulotais, 02100 Saint-Quentin, Picardie, France